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CUSTOMER INFORMATION

Customer information on the conclusion of distance contracts and further information on electronic contract conclusion

CUSTOMER INFORMATION FOR FORMING CONTRACTS

The following information serves to fulfill our legal obligation to provide information for contracts and electronic commerce.

Our general terms and conditions (GTC) can be found under the following link:  AGB

PROVIDER IDENTITY

You sign contracts with

BEMEsports

Owner Eder Benjamin
Holzleitenstraße  15C
5303 Thalgau

Austria
Email: office@bemesports.com
Telephone: +43 660 3224855

VAT ID: ATU74557302

CONCLUSION OF CONTRACT

The purchase contract is concluded with BEMEsports
The presentation of the products in the online shop does not represent a legally binding offer, but a non-binding online catalogue. You can put our products in the "wish list" without obligation and correct your entries at any time before sending your request by using the corresponding button in the order process use the correction aids provided and explained. By clicking on the request button, you submit a non-binding request for the goods contained in the "wish list". You will receive your request automatically by email immediately after sending the request.

The contract is only concluded after you have given us a positive confirmation of the offer, which we will send to you in a separate e-mail.
 

More information can be found in our terms and conditions

DELIVERY

The delivery time can be found in the offer that you received in a separate email. This confirms that you agree with the given delivery time. In the event of delays on our part, we will inform you as soon as possible. 

PURCHASE PRICE AND SHIPPING COSTS

The prices given are gross prices in EUR and include the statutory sales tax. Temporary special offers or discounts are shown as such in the context of the presentation of the individual goods on our website.

We invoice our delivery and shipping costs in addition to the stated final prices of the respective goods. The respective shipping costs can be found in our shipping costs or in the offer that you received in a separate email.

PAYMENT TERMS AND COSTS OF PAYMENT MEANS

You can find information on payment terms in our General Terms and Conditions
 

RIGHT OF WITHDRAWAL FOR CONSUMERS FOR PURCHASE CONTRACTS 

Consumers - a consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed - can revoke their contractual declaration for paid contracts under the following conditions:

RIGHT OF WITHDRAWAL


You have the right to revoke this contract within fourteen days without giving reasons. 

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.  To exercise your right of cancellation, you must inform us BEMESPORTS of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or e-mail). You can use the attached model cancellation form, which is not mandatory.  To meet the cancellation deadline, it is sufficient for you to send the notification of exercising your right of cancellation before the cancellation period has expired.

CONSEQUENCES OF REVOCATION


If you revoke this contract, we have to repay all payments that we have received from you (excluding shipping costs)  immediately and at the latest within fourteen days from the day on which the notification of your revocation of this contract has come to us. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.

We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

 

THE RIGHT OF WITHDRAWAL IS EXCLUDED FOR CONTRACTS

For the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

(e.g. the purchase of a cross-country ski which we specially sharpened for the customer) 

SAMPLE WITHDRAWAL FORM

If you want to revoke the contract, please fill out this form and send it back...

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On:

BEMEsports

c/o Eder Benjamin
Holzleitenstraße  15C
5303 Thalgau

Austria

declaration of revocation

I hereby revoke the contract concluded by me (customer name) for the purchase of the following goods (items)

Ordered on:

Order number:

Customer Name:

Customer address:

Reason:

Date & signature of the customer

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