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The following terms and conditions apply to all orders via our online cross-country shop. Our online shop is aimed exclusively at consumers. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. Entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

Contractual partners, conclusion of contract, correction options

The purchase contract is concluded with BEMEsports
The presentation of the products in the online shop does not represent a legally binding offer, but a non-binding online catalogue. You can put our products in the "wish list" without obligation and correct your entries at any time before sending your request by using the corresponding button in the order process use the correction aids provided and explained. By clicking on the request button, you submit a non-binding request for the goods contained in the "wish list". You will receive your request automatically by email immediately after sending the request.

The contract is only concluded after you have given us a positive confirmation of the offer, which we will send to you in a separate e-mail.


We accept your offer by

We submit an offer in a separate email and receive a positive offer confirmation from you.

Contract language, contract text storage

The language available for the conclusion of the contract: German

We save the text of the contract and send you the order data.

Terms of delivery / pickup / delivery date

Shipping costs may apply in addition to the stated product prices. You can find more detailed provisions on any shipping costs that may be incurred in the shipping information and in the offer sent separately by email.
The goods can be picked up free of charge from the shop or from the company headquarters at any time by appointment.

The delivery time can be found in the   offer that you received in a separate email. This confirms that you agree with the given delivery time. In the event of delays on our part, we will inform you as soon as possible. 


The following payment methods are   available:

Transfer / Bank Transfer : If you select the payment type  "Transfer / Bank Transfer" we will give you our bank details in the footer of the offer, which you will receive in a separate email.

After successful receipt of payment, the goods will be sent to you at the announced delivery time.

Cash payment on collection : If you select the payment method "cash payment on collection", you can pay for the goods in the shop with a credit card, EC card or cash.

retention of title

The goods remain our property until full payment.

transport damage


If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and please contact us immediately. The omission of a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.

Liability for Defects


The statutory liability for defects applies.

Guarantees and After-Sales Service

Information on any additional guarantees that may apply and their exact conditions can be found with the product or on special information pages in the online shop.

You can reach our customer service for questions, complaints and complaints on weekdays from 9:00 a.m. to 5:00 p.m. on the telephone number +43 660 3224855 or by e-mail at


In the case of slightly negligent breaches of duty, liability is limited to the foreseeable, contract-typical, direct average damage depending on the type of goods. This also applies to slightly negligent breaches of duty by the seller's legal representatives or vicarious agents. The seller is not liable for slightly negligent violation of insignificant contractual obligations. On the other hand, he is liable for the violation of contractual legal positions of the customer. Significant contractual legal positions are those that the contract has to grant to the customer according to the content and purpose of the contract. The seller is also liable for the breach of obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the customer can rely.


The above limitations of liability do not affect customer claims arising from guarantees and/or product liability. Furthermore, the limitations of liability do not apply in the event of fraudulent intent, breach of essential contractual obligations or damage to body or health attributable to the seller or loss of life of the customer.


The seller is only liable for his own content on the website of his online shop. Insofar as links allow access to other websites, the seller is not responsible for the external content contained there. He makes the strange contents not own. If the seller becomes aware of illegal content on external websites, he will immediately block access to these sites.

dispute resolution

The European Commission provides a platform for online dispute resolution (OS), which you can find here [ ]. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

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